Effective Date: May 7, 2025

Welcome to the website of IronMind Wellness ("we," "our," or "us"). By accessing or using our website (www.ironmindwellness.ca) and related services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use this website.

1. Scope of Services

IronMind Wellness provides mental health therapy services, educational content, and resources. Services are delivered by licensed professionals and are available by appointment only. Use of our website does not establish a therapist–client relationship.

2. Eligibility

You must be at least 16 years old or have the consent of a parent or legal guardian to use our therapy services. By using the site, you confirm that you meet these requirements.

3. Appointment Booking and Cancellation

Appointments can be scheduled through our secure online booking system, by phone, or by email.

• Cancellation Policy: We require a minimum of 24 hours' notice to cancel or reschedule an appointment. Late cancellations or no-shows will incur a cancellation fee.

• Emergency Support: We are not an emergency service. In case of crisis, call 911 or go to your nearest emergency department.

4. Payment and Fees

Fees for therapy services will be disclosed prior to your session. Payment is due at the time of service unless otherwise arranged. We may offer direct billing to certain insurers; however, clients are responsible for confirming coverage.

5. Privacy and Confidentiality

We are committed to protecting your privacy. Please refer to our Privacy Policy for details about how we collect, use, and safeguard your information.

6. Acceptable Use of the Website

You agree not to:

• Use the site for unlawful purposes

• Attempt to gain unauthorized access to any part of the website

• Distribute harmful or malicious content

• Misrepresent your identity when contacting us

We reserve the right to suspend or terminate access if these terms are violated.

7. Intellectual Property

All content on this website, including text, images, graphics, logos, and downloadable materials, is the property of IronMind Wellness unless otherwise stated. You may not reproduce, modify, or distribute any content without written permission.

8. Disclaimer

The content on this website is for informational and educational purposes only and is not a substitute for professional mental health advice or treatment. Always consult a licensed therapist or healthcare provider for your specific needs.

9. Limitation of Liability

To the fullest extent permitted by law, IronMind Wellness is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or services, including but not limited to data loss, service interruptions, or harm resulting from reliance on our website content.

10. Changes to Terms

We may update these Terms of Service from time to time. Changes will be posted on this page with the updated effective date. Continued use of the site constitutes your acceptance of the revised terms.

11. Governing Law

These terms are governed by the laws of the Province of New Brunswick, and the applicable federal laws of Canada.

12. Contact Us

If you have any questions about these Terms of Service, please contact:

IronMind Wellness
📧 reception@ironmindwellness.ca
📞 506-503-1302
📍 303 - 270 Douglas Avenue, Bathurst NB, E2A 1M9