Privacy Policy.

Effective Date: May 7, 2025

IronMind Wellness (“we,” “us,” or “our”) is committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website [www.ironmindwellness.ca] and engage with our therapy services.

1. Information We Collect

We collect personal information through the following means:

a) Information You Provide:

  • Name, email address, phone number

  • Intake forms and booking information

  • Health history and clinical concerns (if submitted via secure forms)

  • Payment and billing information (if applicable)

b) Automatically Collected Data:

  • IP address and browser type

  • Pages visited and time spent

  • Cookies and tracking technologies (see Section 7)

2. Use of Your Information

We use your information to:

  • Schedule appointments and manage client relationships

  • Respond to inquiries or requests

  • Provide therapeutic services (if applicable)

  • Comply with legal or regulatory obligations

  • Improve our website and user experience

3. Consent

We obtain your informed consent before collecting, using, or sharing your personal information. You may withdraw your consent at any time, subject to legal or contractual restrictions.

4. Disclosure of Information

We do not sell or rent your personal information. We may share your data:

  • With your explicit consent

  • With regulated professionals or clinic staff under duty of confidentiality

  • When legally required (e.g., court order, imminent risk of harm)

  • With service providers (e.g., booking software, payment processors) under strict privacy agreements

5. Storage and Security

We store your data on secure, encrypted platforms in compliance with Canadian privacy laws (PHIPA/PIPEDA). Reasonable administrative, technical, and physical safeguards are in place to protect your data from unauthorized access, disclosure, or loss.

6. Your Rights

You have the right to:

  • Access or correct your personal information

  • Withdraw consent

  • Request deletion of data, subject to record-keeping laws

  • File a complaint with a privacy commissioner

To exercise these rights, please contact us at:
📧 [reception@ironmindwellness.ca] | 📞 [506-503-1302]

7. Cookies and Analytics

Our website may use cookies and third-party tools (e.g., Google Analytics) to understand how visitors use the site and improve performance. You can disable cookies through your browser settings.

8. Third-Party Links

Our site may contain links to external sites. We are not responsible for their content or privacy practices.

9. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns about this policy or your personal information, please contact:

IronMind Wellness
Email: reception@ironmindwellness.ca
Phone: 506-503-1302
Address: 303 - 270 Douglas Avenue, Bathurst NB, E2A 1M9